Effective Date: 01/03/2024
Shipping Policy
At Bricks Corner, we’re committed to delivering your order with speed and precision. We partner with Australia’s leading carriers to offer you a range of delivery options. Here’s what you need to know about our shipping policies:
Delivery Within Australia
- Free Shipping: Enjoy complimentary shipping on all orders over $149. It’s our way of saying thank you for your significant purchase.
- Flat Rate Shipping: For orders under $149, a flat shipping fee of $25 is applied. We strive to keep shipping affordable, ensuring that every purchase reaches you without undue expense.
- Dispatch Time: We understand you’re eager to receive your order. Most orders are dispatched on the same day or the next business day, ensuring a swift delivery process.
- Delivery Timeframe: Depending on your location within Australia, delivery times can range from 2 to 7 days. We’re constantly working to streamline our logistics to get your order to you as quickly as possible.
- Same-Day Delivery: For those requiring even faster delivery, we offer same-day delivery services to certain metropolitan Melbourne suburbs. This option is designed for utmost convenience and speed.
Warehouse Pickup
Prefer to collect your order in person? Our warehouse is open seven days a week, ready to welcome you. Pick up your order at your convenience, and perhaps browse our latest collections while you’re here. Visit our contact page for directions and opening hours.
Returns Policy
We hope you love your purchase, but we understand that sometimes things don’t work out. Here’s our policy for returns:
- 21-Day Returns: If you’re reconsidering your purchase, you have 21 days from the date of receipt to initiate a return. We ask that the products be returned in their original condition.
- Return Shipping: Please note, return shipping costs will be the responsibility of the customer. We recommend using a trackable shipping service to ensure the safe and documented return of your items.
- Processing Returns: Upon receiving your return, we will inspect the items and process your refund or exchange as quickly as possible. Our goal is to ensure your satisfaction with both our products and services.
Need Help?
If you have any questions about your order, shipping options, or our return policy, please don’t hesitate to get in touch. Our customer service team is here to support you every step of the way.